FAQ's

A little helps and advices

Where are your armchairs from?

Our Vintage armchairs are 100% handmade in Malaysia.

Where are your showrooms?

Our showroom is located at No 514, Batu 4 1/2, Jalan Gombak, 53000 Kuala Lumpur, Malaysia. Please use Google maps or Waze Vintage Upholstery Sdn Bhd for direction. View more

Do you have a minimum order?

No. We do not have a minimum order. However, you will get better price for higher quantities.

What are your delivery charges?

Please refer to our Delivery Charges table.

Where do you ship?

We currently deliver to all over West Malaysia, East Malaysia and Singapore. Please contact us  if you have any questions.

How is my order shipped?

Your order will be shipped by our delivery partner or our own transport, depending on your location.

Our shipping partner

When will my order ship?

After order and payment confirmation, it will take about 2-4 weeks to ship your order. For bulk purchase, the processing time shall depend on the complexity of your order.

I received the wrong product, what shall I do?

We are sorry you received the wrong product. Please contact us with the details of your order and the item(s) you received and we will get it sorted.

Will it work in the space I have planned?

To help you make sure your furniture purchase can be delivered inside your property, you will need to obtain specific measurements that relate to fitting furniture through entryways. Use a measuring tape to measure any hallways, lift and door accesses, as well as the entry clearance.

More questions before you made up your mind? Contact us